Tempo
Delete Your Tempo Account
You can request deletion of your Tempo account and associated account data by email.
How to Request Deletion
- Email support@app-tempo.com from the email address connected to your Tempo account.
- Use the subject line: Delete my Tempo account.
- Include the email address used for your Tempo account if you are writing from a different address.
What Will Be Deleted
We will delete your Tempo account record and associated data stored in our backend, including authentication metadata and your AI usage-limit records. We will check for other account-associated records before completing your request.
What May Remain
Media files, exported videos, and local project data stored only on your device are not accessible to us and can be deleted directly from your device. Limited records may remain where required for security, fraud prevention, legal compliance, or backup integrity; we will explain any applicable retention when confirming your request.
Timing
We will process deletion requests within a reasonable time after verifying that the request comes from the account owner.
For more information, see the Tempo Privacy Policy.